The Family Service Credential is a comprehensive, competency-based training experience, created to support direct service staff in the refinement of skills and strategies for their work with children and families. The training is appropriate for any staff who work intensely with families in programs such as Head Start / Early Head Start, child care partners, home visitation programs, early childhood or 4-year-old kindergarten programs, family resource centers, etc. 

• Strength-Based – Focusing on the strengths of children, families, and staff to build relationships and guide intervention.
• Ecological – Considering the larger environmental context in which children, families, staff, and programs exist as we carry out our work. 
• Family-Centered – Families guide the work we do and are the primary decision-makers.
• Relationship-Based – All learning occurs within the context of relationships. The path to our most effective work is through relationships, and these relationships support us personally and professionally.
• Reflective – Taking time to think individually and collectively about our work with families and each other enhances the quality of what we do, how we feel, and influences our interactions.